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   .

Software Marketing Glossary
by Al Harberg, the press release guy from DP Directory

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software marketing, sales, profits, and multi-user licenses

from chapters 6 and 10 of the book The End of Marketing As We Know It by Sergio Zyman, the February, 2009 Educational Software Cooperative Software Marketing Book Club selection.

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Brand awareness and purchase intent

multi-user license and software marketing Brand awareness is nice. Purchase intent is nice. But share of future purchases is the most important measurement of the interest that prospects have in your software.

Share of future purchases

Zyman says that it's no longer true that if you grab people's hearts, their wallets will follow.

Zyman says, "If your goal is to sell more stuff, you need to give people reasons to buy. Simply knowing about your product isn't enough."

Al says, "A software web site that describes features, and doesn't mention benefits, isn't going to sell a lot of applications."

Dimensionalizing your software

Zyman introduces the concept of "dimensionalizing". He defines it as giving prospects additional reasons to buy, beyond the original selling proposition. Creative marketers will have to come up with new dimensions that their prospects will find appealing.

Zyman recommends looking at consumption patterns and looking at brand dimensions among these groups of buyers. He says that there are radical differences among the light, medium, and heavy users regarding the key aspects of your product.

Targeting software markets for multi-user licenses

Translating that into the world of software marketing, consider the factors that matter to the people who buy multi-user and site licenses, versus the folks who buy single-user licenses:

  • Multi-user license purchasers simply won't put up with hardware locking. It's a deal-breaker. They're not going to spend hours installing software on multiple machines. And they're not going to purchase software that won't work two or three years from now when their company buys new computers, and finds that the software company has gone out of business.
  • Multi-user license purchasers want rock-solid applications. They can't spend a lot of time doing tech support for multiple users.

multi-user license software marketing There's an in-depth article about selling multi-user and site licenses in my newsletter archive.

Create reaons for prospects to buy your apps

Zyman tells us that we need to continually develop new reasons our customers should buy from us if we expect to get ongoing sales.

This certainly applies to software sales. The world changes. The marketplace changes. People's tastes change. Competitors change. We have to change, too, and continually come up with new reasons for buying our products and services.

Ask for the software sale

Every sales book I have ever read tells me that I have to ask for the sale. This book is no different. In this chapter, Zyman says that we have to ask them to buy.

In the world of software, that means putting "buy now" buttons on every product page, and including text links that ask people to complete the sale. Now!

Continue to Market your Software

No matter how successful you become, you have to keep marketing. There will always be new competitors who will be coveting your market share.

Continually ask yourself how you would run your business if you were just launching it for the first time.

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Glossary Index
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A - B - C - D - E - F - G
H - I - J - K - L - M
N - O - P - Q - R - S - T
U - V - W - X - Y - Z
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Table of Contents
of the - S - pages:
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sales funnel
sales message
satisfaction
scannability
scraper
scratching
screen shot
screencast
search engine
search engine marketing
search engine optimization
search engine results page
seeds
self-mailer
selling
selling to families
share of mind
shareware
Shareware Industry Conference (SIC)
shareware marketplace
shelfware
shopping
shopping cart
SIC - Shareware Industry Conference and Software Industry Conference
SIC - Standard Industrial Classification
sign-in
signature file
siloing
site license
site map
SKU
social bling
Software Industry Conference
Software Marketing Blog
Software Marketing Book Club
solution
sound bite
spam
spell checker
spider
splash page
sponsorship
spyware
stakeholders
stemming
strategy
strategic partnership
strategic planning
subdomains
subscribers
success
Success Leaves Clues
sugging
suite
suspect
synonyms
system requirements
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Press releases create buzz about your iPhone or computer software.
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Don't think that sending your news releases to the online portals is a substitute for sending press releases to print magazines and newspapers and to bloggers.

Web portals increase your spam.

Web portals don't help your software sales.

Real press releases bring real buyers to your website.

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